Terms & Conditions

For the purposes of these Terms, the following definitions apply:

• "Platform" means the website https://pm2000.cam and all associated applications, tools, and services operated by pm2000.
• "Player" / "User" / "You" means any individual who has registered an account with pm2000 or who accesses any part of the Platform.
• "Account" means the personal gaming account created by a Player upon successful registration and verification.
• "Balance" means the total real-money funds held in a Player's Account at any given time.
• "Bonus Funds" means any promotional credits, free bet tokens, cashback awards, or other non-cash incentives credited to a Player's Account subject to wagering requirements.
• "Wagering Requirement" means the total turnover a Player must generate before Bonus Funds (or winnings derived from Bonus Funds) become eligible for withdrawal.
• "KYC" means Know Your Customer — the identity and age-verification process required before withdrawals are processed.
• "IDR / Rp" means Indonesian Rupiah, the primary currency accepted on the Platform.
• "WIB" means Western Indonesia Time (UTC+7), used as the Platform's reference time zone unless otherwise stated.

2.1 Age Requirement

You must be at least 21 years of age to register an account or participate in any gaming activity on the Platform. pm2000 strictly enforces this requirement. Any account found to belong to a person under 21 years of age will be immediately suspended, all transactions voided, and deposits returned where practicable.

2.2 Jurisdictional Eligibility

The Platform is intended for adult entertainment purposes and is directed at individuals in jurisdictions where accessing international online gaming platforms is not explicitly prohibited by local statute. You are responsible for determining whether your use of the Platform complies with the laws of your jurisdiction. pm2000 makes no representation that its services are lawful in every jurisdiction.

Indonesian residents are advised that Indonesia's domestic gambling laws carry restrictions. By accessing the Platform, you acknowledge personal responsibility for your compliance with all applicable local laws and regulations.

2.3 Employee Exclusion

Employees, contractors, officers, directors, and immediate family members of pm2000, its subsidiaries, or its software and payment providers are not permitted to register or maintain an Account on the Platform.

3.1 Registration Information

Players must provide accurate, current, and complete information during registration, including full legal name, date of birth, Indonesian national identity number (NIK from KTP), residential address, email address, and mobile phone number. Providing false or misleading information constitutes a material breach of these Terms.

3.2 One Account Policy

Each player is permitted to maintain one (1) Account only. pm2000 employs automated systems and manual review to detect duplicate accounts linked by device fingerprint, IP address, bank account number, phone number, or identity document. Duplicate accounts will be closed and balances frozen pending investigation.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication credentials associated with your Account. pm2000 will not be held liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to keep these credentials secure. You must notify pm2000 immediately at [email protected] if you suspect any unauthorized access.

3.4 Account Currency

Accounts on pm2000 operate in Indonesian Rupiah (IDR / Rp) by default. All deposits, balances, bets, winnings, and withdrawals are denominated in IDR unless a Player explicitly selects an alternate supported currency during registration.

4.1 Mandatory Verification

pm2000 is required to verify the identity, age, and source of funds of all Players prior to processing any withdrawal. Verification may also be triggered at any other time at pm2000's discretion, including upon account registration, after repeated deposits, or when unusual activity is detected.

4.2 Required Documents

Players may be asked to submit one or more of the following:

• Copy of Indonesian KTP (Kartu Tanda Penduduk) or valid passport
• Recent utility bill, bank statement, or other proof of residential address (issued within the last three months)
• Screenshot or photograph of the bank account or e-wallet used for deposits (showing account name and number; sensitive data may be redacted)
• Selfie photograph holding the identity document

4.3 Verification Timeline

pm2000 will make reasonable efforts to complete KYC reviews within three (3) business days of receiving all required documentation. During the review period, withdrawal requests may be placed on hold. We will communicate the outcome of each review by email to the address registered on the Account.

5.1 Accepted Payment Methods

pm2000 accepts deposits via the following methods for Indonesian players:

• Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

The available payment methods may change from time to time. Players should consult the cashier section of the Platform for the current list.

5.2 Deposit Limits

The minimum deposit is Rp 50.000 per transaction. The maximum deposit is Rp 100.000.000 per transaction, subject to higher limits for verified VIP accounts. pm2000 reserves the right to adjust these limits at any time with reasonable notice.

5.3 Processing Times

Bank transfer deposits are typically credited to your Account within five (5) minutes during normal banking hours (WIB). Transfers initiated outside banking hours or during public holidays may take longer to reflect. E-wallet deposits are generally instantaneous. pm2000 is not responsible for delays caused by your bank or payment provider.

5.4 Deposit Ownership

All deposits must be made from a payment account held in your own name. Third-party deposits are strictly prohibited. pm2000 reserves the right to reverse any deposit and close any Account where it reasonably suspects that funds originate from a third-party source or are connected to fraudulent activity.

6.1 Withdrawal Eligibility

Withdrawals are available to Players whose Accounts have passed KYC verification and whose Account Balance contains real-money funds that are free of any pending wagering requirements. Bonus Funds that have not met the applicable Wagering Requirement are not eligible for withdrawal.

6.2 Withdrawal Limits

The minimum withdrawal is Rp 100.000 per request. Standard maximum withdrawal is Rp 50.000.000 per transaction, with higher limits available for Gold, Platinum, Diamond, and Black Diamond VIP tiers. pm2000 reserves the right to process large withdrawals in installments.

6.3 Processing Times

Withdrawal processing times vary by VIP tier:

• Bronze / Silver: Up to 24 hours
• Gold: Up to 12 hours
• Platinum: Up to 6 hours
• Diamond: Up to 2 hours
• Black Diamond: Immediate approval, subject to banking system processing

Processing times are measured from the point of approval and do not include additional delays introduced by receiving banks or e-wallet providers.

6.4 Withdrawal Destination

Withdrawals will only be processed to a bank account or e-wallet registered in the same name as the pm2000 Account. pm2000 does not process withdrawals to third-party accounts, credit cards, or any payment method not previously used to fund the Account.

6.5 Right to Review

pm2000 reserves the right to delay or withhold any withdrawal pending the satisfactory completion of identity verification, fraud review, or investigation of suspected terms violation. We will notify affected Players by email and aim to resolve all such reviews within five (5) business days.

7.1 General Bonus Terms

All bonuses, free bets, cashback offers, and promotional credits offered by pm2000 are subject to specific terms published at the time of the promotion. In the event of any conflict between a promotion-specific term and these general Terms, the promotion-specific term shall prevail for that promotion only.

7.2 Wagering Requirements

Unless otherwise stated, bonus funds must be wagered a minimum of twenty (20) times the bonus amount before any associated winnings may be withdrawn. Wagering must be completed within thirty (30) calendar days of the bonus being credited. Incomplete wagering at expiry results in forfeiture of the bonus and any associated winnings.

7.3 Game Contribution Rates

Not all games contribute equally toward wagering requirements. Standard contribution rates are as follows:

• Slot Games: 100% contribution
• Live Casino (Baccarat, Roulette, Blackjack): 10% contribution
• Sports Betting: 100% on single bets at odds of 1.50 or higher; 50% on bets below 1.50
• Table Games (digital): 20% contribution
• Crash Games: 50% contribution

pm2000 reserves the right to exclude specific games entirely from bonus wagering. Current exclusions are listed in the cashier section of the Platform.

7.4 Bonus Abuse

pm2000 employs automated and manual systems to detect bonus abuse, including but not limited to: placing opposite bets to hedge bonus exposure, using bonuses from multiple accounts, and exploiting system errors. Any Account found to be engaged in bonus abuse will have its bonus funds and derived winnings forfeited and may be permanently suspended.

7.5 Modification and Withdrawal of Promotions

pm2000 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Players who have already claimed a bonus will not be affected by subsequent changes to that specific promotion's terms.

8.1 Acceptance of Bets

All bets placed on pm2000 are subject to the Platform's acceptance. pm2000 reserves the right to refuse, limit, or cancel any bet at its sole discretion, including where the bet exceeds established stake limits, where a pricing error has occurred, or where suspicious betting patterns are detected.

8.2 Sports Betting — Football

Football betting on pm2000 covers BRI Liga 1, the English Premier League (EPL), La Liga, Serie A, Bundesliga, UEFA Champions League, FIFA World Cup, AFF Cup, and other competitions. Bet types include Asian handicap (voor — the most popular format in Indonesia), Over/Under, mix parlay (accumulator), 1X2, Both Teams to Score, and Total Goals. Specific rules for each bet type are published in the sportsbook help section.

8.3 In-Play Betting

Live in-play betting markets are subject to suspension or removal at any time, particularly when key match events (goals, red cards, penalty decisions) occur. Bets accepted before a suspension are binding. Bets submitted during a suspension will be voided and stakes returned.

8.4 Casino Games

All casino games — including slots, live dealer tables, and crash games — use certified Random Number Generators (RNG) or verified live-dealing procedures. Published RTP (Return to Player) percentages reflect long-term statistical averages and do not guarantee individual session outcomes. pm2000 is not liable for outcomes that differ from a Player's expectations based on stated RTP figures.

8.5 Technical Failures

In the event of a system malfunction, disconnection, or technical error during gameplay, pm2000 will make reasonable efforts to reconstruct the game state from server logs. Where reconstruction is not possible, the affected round will be voided and the stake returned to the Player's Account. pm2000's decision on technical disputes is final.

The following activities are strictly prohibited on the pm2000 Platform. Violation of any of the below may result in immediate Account suspension, forfeiture of balance, and referral to relevant authorities:

1. Registering more than one Account, or assisting another individual in registering a duplicate Account.
2. Providing false, misleading, or fraudulent registration or KYC information.
3. Using the Platform while under 21 years of age.
4. Using automated software (bots, scripts, macros) to interact with the Platform in any manner.
5. Colluding with other Players to gain an unfair advantage in any game.
6. Exploiting software bugs, pricing errors, or system vulnerabilities — any windfall gains resulting from errors must be reported and will be reversed.
7. Depositing funds derived from criminal activity, including but not limited to money laundering or fraud.
8. Engaging in chargebacks or payment disputes in bad faith after wagers have been placed.
9. Threatening, harassing, or abusing pm2000 staff or other Players through any communication channel.
10. Attempting to access another Player's Account without authorization.

10.1 Our Commitment

pm2000 is firmly committed to promoting responsible gaming and preventing gambling-related harm. We provide a suite of tools to help Players maintain control over their gaming activity. Detailed guidance is available on our dedicated Responsible Gaming page.

10.2 Self-Limitation Tools

Players may request the following controls at any time by contacting support or via Account settings:

• Deposit Limits: Daily, weekly, or monthly caps on the total amount that can be deposited.
• Loss Limits: Daily, weekly, or monthly caps on net losses.
• Session Time Limits: Maximum duration for a continuous gaming session before automatic log-out.
• Reality Check Reminders: Pop-up notifications at configurable intervals displaying session duration and net result.
• Self-Exclusion: Temporary (24 hours to 12 months) or permanent closure of your Account.

Limit reductions take effect immediately. Limit increases are subject to a mandatory 24-hour cooling-off period to prevent impulsive decisions.

10.3 Age Verification and Minor Protection

pm2000 performs age verification for all Players and requires mandatory KTP or government-issued ID submission prior to the first withdrawal. We encourage parents and guardians to use internet-filtering software to prevent minors from accessing gambling websites. If you believe a minor has gained access to an Account, contact us immediately at [email protected].

11.1 Platform Availability

pm2000 does not warrant that the Platform will be available at all times or free from errors, interruptions, or security vulnerabilities. Scheduled maintenance windows will be communicated in advance where practicable. pm2000 shall not be liable for losses arising from Platform unavailability, whether scheduled or unscheduled.

11.2 Gaming Losses

To the fullest extent permitted by applicable law, pm2000 shall not be liable for any financial losses incurred by Players as a result of gambling activity on the Platform. Gambling involves risk, and Players accept that they may lose some or all of the funds they deposit.

11.3 Third-Party Services

pm2000 integrates third-party payment processors, game studios, and data providers. pm2000 is not liable for failures, delays, or errors attributable to these third parties, including but not limited to bank transfer delays, e-wallet outages, or game provider technical faults.

11.4 Cap on Liability

Where liability cannot be fully excluded, pm2000's total aggregate liability to any Player for any claim arising under these Terms shall not exceed the total deposits made by that Player in the thirty (30) calendar days immediately preceding the event giving rise to the claim.

The collection, use, storage, and protection of your personal data are governed by our Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the processing of your personal data as described in the Privacy Policy. We do not sell your personal data to third parties. All data is stored and processed in accordance with international data protection standards.

pm2000 reserves the right to amend these Terms at any time. Material changes will be communicated to registered Players via email and/or prominent notice on the Platform at least seven (7) days before taking effect, except where immediate changes are required for legal or regulatory compliance. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the updated Terms. Players who do not accept amended Terms should cease using the Platform and contact support to close their Account.

14.1 Termination by Player

Players may close their Account at any time by contacting pm2000 support. Upon voluntary closure, any remaining real-money Balance (subject to KYC verification) will be returned via the Player's registered withdrawal method within the processing timeframe applicable to the Player's VIP tier. Unclaimed Bonus Funds are forfeited upon Account closure.

14.2 Termination by pm2000

pm2000 reserves the right to suspend or permanently close any Account, with or without prior notice, where there is reasonable belief that the Player has violated these Terms, engaged in fraudulent activity, or posed a legal or regulatory risk to the Platform. In cases of termination for cause, pm2000 may withhold balances pending investigation. Balances determined to be legitimately owned by the Player following investigation will be returned.

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which pm2000 holds its international gaming license. Any dispute arising from or relating to these Terms or the Player's use of the Platform that cannot be resolved through good-faith negotiation between the parties shall be submitted to binding arbitration before a mutually agreed arbitration body. The language of arbitration proceedings shall be English. Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction.

For any questions, concerns, or complaints relating to these Terms & Conditions, please contact the pm2000 support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the in-app chat widget (Indonesian-speaking agents available)
• Response Time: 2–5 minutes average during peak hours (WIB); longer during off-peak periods

Our support team handles inquiries in both English and Indonesian (Bahasa Indonesia). For formal written complaints, we recommend contacting us by email so that a full written record is maintained for both parties.